Bump Your Grade provides educational support services for KS3/KS4 (GCSE) students which include, Private tuition, online learning, home schooling and exam preparation services.
All tutors at Bump Your Grade are fully qualified teachers with a minimum 8 years in school teaching experience. Holding BSc (Hons) in their chosen subject, QTS & PGCE teaching qualifications as a minimum. All tutors are also fully DBS checked and cleared as standard.
Code of conduct
At Bump Your Grade we follow a tailored high achievement protocol. In order to maximise the benefits of the program there is an minimum expectation that is required from Tutor, Parents & Students.
These include;
Online Lessons
Online Lessons are the most economical service provided at Bump your Grade. These are delivered over Microsoft Teams and will last one hour, or multiple thereof (for double lessons etc). There is no postcode or area restriction on these lessons. Microsoft Teams is also used as a collaboration space where the student can obtain any relevant downloads such as worksheets and lessons plans provided by the teacher.
Home Schooling
The home-schooling program is designed for students who are currently not attending school. (Please see In-Person lessons (below) for students currently attending school) These lessons are delivered in person and will generally have a minimum 3+ lessons per week. A full achievement plan will be put in place in conjunction with parents and/or teachers (if applicable). Microsoft Teams is also used as a collaboration space where the student can obtain any relevant downloads such as worksheets and lessons plans provided by the teacher. This service is only based in the following areas;
Putney, Richmond, Wandsworth, Fulham, East Sheen, Barnes, Wimbledon, Castelnau, Hammersmith, Chiswick, Kingston, Teddington, Twickenham, Ham, and surrounding areas
In-Person Lessons
In person lessons are designed for students who are currently attending school and require supplementary top up lessons to ‘Bump Their Grade’. This service is usually ideal for 1-2 lessons per week. These differ from home schooling (please see above). A roadmap will be put in place to ensure key milestones are achieved throughout the tuition. A Double Lesson plan (2 back-to-back lessons) may be required dependant on location to keep costs down. Microsoft Teams is also used as a collaboration space where the student can obtain any relevant downloads such as worksheets and lessons plans provided by the teacher. This service is based in the following areas;
Putney, Richmond, Wandsworth, Fulham, East Sheen, Barnes, Wimbledon, Castelnau, Hammersmith, Chiswick, Kingston, Teddington, Twickenham, Ham, and surrounding areas
Books & Reading
The tutor will provide a list of recommended books / information sources based on the curricular and exam board the student is following (e.g. AQA/iGCSE). It is recommended that the student gets these books as soon as possible to the start of the tuition. On occasion Bump Your Grade may have these available at no cost through our ‘Book Rehoming’ Scheme (see below)
Book Rehoming Scheme
Bump Your Grade is an environmentally conscious company and want to ensure we are as green as possible. One of the projects we champion is the rehoming of student books. We ask all students who have just completed their GCSEs to consider donating their books to us. This means we can pass these on free of charge to someone who could benefit from the books. All we ask that these are continuously returned to keep the scheme going. Think of it as a long term library.
Student / Parent / Teacher Illness
In light of the current post pandemic environment and for general safety we reserve the right to move any in-person or home schooling lesson to online ( as a temporary measure). Teachers at Bump Your Grade may visit vulnerable households and it is important to report any signs of illness at the first possible opportunity.
Covid Rules
For in person & home-schooling lessons the teachers are always happy to be accommodating to your household rules in terms of the wearing of masks, hand sanitiser etc. Please discuss this with us prior to the lesson.
Lesson rearrangements
A minimum of 24 hours’ notice is required to rearrange a lesson, failing to do this will result in forfeiture of the lesson fee in full. This can only be done by the parent or guardian.
Lesson cancellations
A minimum of 24 hours’ notice is required to cancel a lesson, failing to do this will result in forfeiture of the lesson fee in full. This can only be done by the parent or guardian.
Communication
All communication can be done via WhatsApp or email. It is the responsibility of the parent and student to notify the tutor at least 48 hours in advance of the topic / topic change for the tutor to plan the perfect lesson.
Students that communicate via email must copy at least one parent or guardian into the email. Students that wish to communicate via WhatsApp must do so in the dedicated Bump Your Grade WhatsApp group that includes at least one parent or guardian.
Commitment
Once you have committed to a day and time, that day and time are committed to the student every week. Cancellations can only be done by parents at least 24 hours before the lesson.
Pre-paid lessons
Lessons can be booked in advance in a block of 6 or 12. These lessons must be paid for before the start of the first lesson. Classes can be paid for via bank transfer or credit cards.
Any lessons paid on the day or paid after the lesson will be charged at the full rate.
It is assumed that the lessons will be held at a consecutive time and date. However, Bump your Grade recognises changes happen from time to time. If you have pre-paid lesson, you can change the date providing 24 hours’ notice has been given. Learners that have pre-paid for 6 lessons can move 1 lesson per block. Learners that have booked 12 lessons can move 2 lessons in this particular block.
However, Classes can be forward to half term break so for example; if You have paid for 6 lessons, you can choose to have 3 lessons on a consecutive Monday and the other 3 during the half term. However, If you have booked Monday at 4 pm as your time and date, you can only change 2 Mondays in too the future.
Science Classes at St Margaret’s Church;
Payments Terms & Conditions
Bump Your Grade accepts both Bank Transfer & Credit/Debit card payments. Invoice links will be sent once you have signed up. Payment must be paid in full before the lesson starts. Any extenuating circumstances will be at our discretion.
Refunds
Course payments and registration fees (if applicable) are non-refundable and non-transferable. Failure to attend a confirmed class without notice will result in the loss of monies paid for that class.
Cancelling
Bump Your Grade is unable to offer refunds if you have to cancel a course for reasons outside of our control, for example, but not limited to, Industrial action, adverse weather conditions, sickness/illness/disease, terrorist attacks, or flooding etc.
If Bump Your Grade has to cancel a lesson(s) due to unforeseeable circumstances (classroom unavailable, staff sickness etc) we will try to provide at least 24 hours’ notice and alternatives will be offered (different dates or online lesson etc) Bump Your Grade is not responsible for any loss of income, accommodation/travelling costs learners may incur due to the cancellation of courses.
Bump Your Grade is unable to give refunds if a course is under subscribed, in accordance with our minimum delivery numbers, and in these circumstances, we reserve the right to change the delivery date by giving no less than 1 weeks’ notice before the original course date was due to take place.
Course times
It is advisable that the students turn up on-time and prepared for the lesson. If the student arrives late, the student may be unable to participate in the class, resulting in the loss of the class fee.
Student behaviour
Most students are fantastic and come ready to learn. However, in the unlikely event students are disruptive to other learners, we reserve the right to ask a student to leave. The student will be welcomed back to the next class the following week. However, if they are asked to leave a second time due to disruption, students will be asked to leave and not be welcomed back. There will not be any refunds on the remaining classes.